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Hele-on Kako'o Paratransit Services | County of Hawaii Mass Transit Agency

2299 Hoolaulima Road, 2299 Hoolaulima Road, Hilo, HI 96720

Eligibility
Eligibility is based upon a person's disability and functional capabilities that make him/her unable to use the regular bus service. An application must be completed, an interview conducted, and a functional ability assessment completed in order to determine eligibility.
Hours
Administration Monday-Friday 7:45am-4:30pm Excluding County observed Holidays Call for inquiries at Hawaii County Mass Transit Agency Monday-Saturday 7am-6pm Hilo Paratransit services within the service area Monday-Saturday 6:30am-8pm Kona Paratransit services within the service area Administration Monday-Friday 7:45am-4:30pm Excluding County observed Holidays Call for inquiries at Hawaii County Mass Transit Agency Monday-Saturday 7am-6pm Hilo Paratransit services within the service area Monday-Saturday 6:30am-8pm Kona Paratransit services within the service area
Application process
An application must be completed, an interview conducted, and a functional ability assessment completed in order to determine eligibility. A current I.D. is required.
Fees
Free until December 31, 2024.
Service area
Hawaii (Big Island)
(Hele on Kakoo Paratransit Services) Hawai'i County Mass Transit Agency (MTA) offers Hele-On Kako'o Paratransit services to complement its current Intra-Hilo and Intra-Kona fixed route bus system. It is an advanced reservation, origin to destination service for persons with a disability who are unable to use the regular fixed Hele-On bus service.
Providing organization
County of Hawaii Mass Transit Agency
Create a high-quality, multi-modal transportation system that provides safe, reliable, convenient, environmentally responsible, and cost-effective mobility choices that meet the needs of our residents and visitors.